Privacy policy

Privacy Policy

The following Privacy Policy (hereinafter the “Policy”) outlines how Estabia and its affiliated entities (collectively referred to as “Estabia,” “we,” “us,” or “our”) collect, use, maintain, and disclose personal information. This Policy also explains how you can access and manage your personal information.

This Policy applies to all personal and aggregate information collected on Estabia’s website https://estabia.ae/ (hereinafter the “Website”). By using the Website, obtaining our services, or interacting with us in any manner, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Website.

1. Information Collection and Usage

We collect two types of information from users:

(a) Personal Information

This includes details such as your name, email address, phone number, business information, date of birth, and payment details. We collect this data when you:

  • Register for an account on the Website.

  • Participate in surveys, promotions, or offers.

  • Contact us via email, phone, or our online chat support.

  • Engage with us on social media platforms (Facebook, Instagram, LinkedIn, Twitter).

  • Provide information through third-party sources when necessary.

(b) Aggregate Information

We automatically collect non-personal data, such as your IP address, browser type, operating system, and interaction with the Website. This helps us improve user experience, analyze trends, and enhance our services.

Failure to provide required personal information may limit access to certain Website features and services.

2. Disclosure of Information

We may disclose your personal information to third parties in the following cases:

  • With our affiliates, licensees, and business partners to provide services.

  • To comply with legal requirements or law enforcement requests.

  • To service providers, partners, or vendors assisting us in operating the Website.

  • With your explicit consent for marketing or promotional activities.

3. Use of Information

We use the information collected to:

  • Verify your identity and account security.

  • Provide and enhance our services.

  • Offer customer support and respond to inquiries.

  • Send updates, promotions, and relevant business information.

  • Prevent fraudulent activities and ensure compliance with regulations.

4. Cookies and Tracking Technologies

Our Website uses cookies to collect and store information to improve user experience. Cookies help us:

  • Track Website traffic and user behavior.

  • Customize Website content based on preferences.

  • Improve functionality and security.

You can manage or disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.

5. Third-Party Links and Content

This Privacy Policy does not cover external websites linked from our Website. We are not responsible for the privacy policies or practices of third-party sites. We recommend reviewing their policies before sharing personal information.

6. Opt-In and Opt-Out Choices

You have the option to:

  • Opt-out of receiving marketing communications.

  • Disable cookies through your browser.

  • Request access to or deletion of your personal information.

7. Data Security

We implement industry-standard security measures to protect personal data from unauthorized access, alteration, or disclosure. However, while we take reasonable precautions, no data transmission over the internet can be guaranteed as completely secure.

8. International Data Transfers

If your personal information is transferred to locations outside the UAE, we ensure that appropriate safeguards are in place in compliance with applicable data protection laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice. Changes will be reflected on this page, and continued use of the Website signifies acceptance of the revised terms.

10. Contact Us

For any inquiries regarding this Privacy Policy or to exercise your data rights, please contact us at info@estabia.ae or visit https://estabia.ae/contact.